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Managing Agent Services
Bringing an organised approach to the planning and execution of maintenance management
Value comes from the property and the state of that property
Stakeholder Management
True Property Value Increment
Occupant’s Comfort
Resource Allocation
One of the biggest challenges in property management is effective resource allocation. As an estate owner or council, where should your focus be directed first? Which initiatives will yield the most value in terms of occupant comfort, property appreciation, and operational efficiency? And how do you navigate the often diverse—and sometimes conflicting—needs of multiple stakeholders?
At Newman SRE, with over 200 developments and more than 25,000 strata units under our care, we understand that no two properties are alike. Successful management goes beyond routine maintenance. It requires the ability to discern what drives long-term value, a commitment to sustained partnerships, and access to dedicated in-house expertise, proprietary systems, and group-level integrated services. This is the scale, insight, and reliability we bring—empowering councils and owners to make informed, confident decisions for their estates.
Our Managing Agent Services
- Common Area Management & Consultancy:
- Operations and M & E maintenance
- Administration of tenders for works
- Management of term contractors
- Management of premises security
- Accounting and Financial
- Filing & Administration
- Professional consultancy
- Enforcement of by-laws
- 24 hours technical services
- Legal and Statutory compliance
- Value Added Services:
- Market sales value indication
- Agency services
- Preliminary legal opinions from our retainer lawyer
- Facilitation of common area defects claim
- MA industry seminars for council members
How We Deliver Value
Tailored Management Plans
Each estate is different. We customise SOPs, staffing, and operational workflows to suit the unique layout, age, and priorities of each development.
Centralised HQ Support + On-site Teams
We deploy trained site managers, property officers, and technical staff—all backed by a central team overseeing HR, compliance, accounting, and quality control.
Digital Workflow with FMDash
Our in-house system, FMDash, streamlines procurement, contract tracking, facility bookings, resident interactions, council reporting, and task management—providing full operational transparency and accountability.
Scalable Support for Any Development
From 15-unit boutique condominiums to over 1,000-unit commercial complexes, we bring structured solutions, roving support teams, and after-hours emergency response coverage.
At Newman SRE, asset management isn't a contract, it's a mission our team upholds.
Services Provided as Managing Agent
Administrative management
We help organize AGMs, EOGMs, Council Meetings, as well as liaise with Government, and manage building occupiers needs. This also includes maintaining strata roll, records, files and documents.
Vendor Management
Your team can have as much control or freedom from managing vendors. With Newman SRE’s proprietary vendor management platform, you can select, evaluate, manage vendor jobs and performance all with one application and with complete procurement transparency.
Smart Estate management
Whether you need to make estate announcements, or book your tennis court, our digital platform connects all of your community and resources together in one place.
Integrated Facilities Management Services
Consolidation of people, processes, services and technology means you can enjoy preferential rates, faster service and reduce administrative work.
Accounts and Financial Services Accounting
Making things easier for you with annual budget, arrears management, finance statement advisory and preparation services.
Data security and PDPA compliance
We manage data security considerations in all of our activities, including collection of data estate security, CCTV footage access, meeting minutes and even the voter list.
Energy auditing and management
Building in operation comes with substantial energy costs. As APFM, AMCIS and ISO 9001 certified for property and energy management, we work to optimize energy usage, and reduce costs, making your building more economically and environmentally sustainable.
Property Enhancement and Defect Management
As property owners, you are entitled to proper caretaking and maintenance. That’s why we are fiercely protective of your property value, and work to identify opportunities to enhance its value over time.
Speak with us for managing agent services
Frequently Asked Questions
A managing agent is appointed by the MCST (Management Corporation Strata Title) to oversee the day-to-day management of a property. Their responsibilities typically include:
- Coordinating maintenance and repairs for common areas
- Managing service providers such as cleaners, landscapers, and security
- Ensuring compliance with BCA, SCDF, and NEA regulations
- Handling financial matters like budgeting, arrears management, and preparing accounts
- Supporting council meetings, AGMs, and EOGMs
By engaging professional property managing agents, estates benefit from smoother operations, cost efficiency, and long-term asset value protection.
Selecting a managing agent requires evaluating both qualifications and track record. Consider the following:
- Certifications: Check for APFM, AMCIS, or ISO credentials.
- Experience: Look for agents managing similar developments in size and complexity.
- Digital capabilities: Modern managing agent services should include digital platforms for transparency, reporting, and vendor management.
- In-house expertise: Firms with in-house maintenance, cleaning, and security offer greater cost control.
- References: Ask for case studies or testimonials from existing clients.
The right choice gives councils and owners confidence that their estate is professionally managed.
Changing managing agents is a significant decision, so transparency and alignment with statutory requirements are key.
Condominium estates often face complex operational needs, from security to resident engagement. Engaging condo managing agents in Singapore provides:
- Professional oversight of daily operations
- Structured vendor management for services like cleaning, landscaping, and pest control
- Transparent handling of financial accounts and budgets
- Access to expertise in by-law enforcement, compliance, and defect management
- Digital platforms for resident communication and facility bookings
This professional layer of management reduces stress for council members and ensures residents enjoy a well-maintained environment.
While basic maintenance is a given, professional managing agents offer broader property management service capabilities, such as:
- Long-term planning for asset enhancement and sustainability
- Energy audits to reduce operating costs
- Legal and statutory compliance support
- Vendor performance evaluation to ensure value for money
Emergency response coverage outside office hours
This holistic approach allows estates to balance operational needs with long-term property value growth.